England Level 1 is GOS contract compliance. This level will be used by NHS England Area Teams for the purposes of checking and monitoring contract compliance. Contractors will be asked to complete and submit a Level 1 report from time to time, together with an action plan for rectifying any non-compliant issues. Practices that flag as outliers on this and other criteria, together with a small random selection of others, may receive compliance visits.
Level 2 is clinical governance specifically designed for optometry community services (previously enhanced services).
Level 3 is purely for internal practice use for those who wish to develop their governance further.
There are 3 audits/checklists available. Record keeping is an online version of the spreadsheets available in Level 1 Q13.5. Infection Control and Information Governance summarise relevant elements of Level 1 and present them in a manner appropriate to community services.
Practitioner and non-clinical staff checklists summarise the knowledge that a contractor will require of employees and practitioners as a part of complying with the GOS contract
Wales Levels 1 and 2 are similar but geared to the Welsh terms of Service and Healthcare Standards for Wales.